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Troubleshooting Your Form's Submit Button with Google reCAPTCHA

Mar 28, 2025 | By: PhotoBiz Knowledge Base

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If your form’s Submit button isn’t allowing users to submit , you'll want to set up new Google reCAPTCHA keys. This guide will walk you through how to generate new reCAPTCHA keys, ensure you’re using the correct version, and add them to your PhotoBiz website.

IMPORTANT NOTE

PhotoBiz is not affiliated with Google or Google reCAPTCHA. For questions about functionality, billing, or troubleshooting outside of PhotoBiz, please visit the Google reCAPTCHA Support Hub.


Generating Google Recaptcha Keys

STEP ONE

Go to the Google reCAPTCHA site and log in with your Google account.

STEP TWO

Click the ➕ (plus) icon in the top-right corner to create a new reCAPTCHA profile.

STEP THREE

  • Fill in the following details:

    • Label: Enter a name for your reCAPTCHA profile (e.g., your website name).

    • reCAPTCHA Type: Select Challenge (v2), which includes:

      • Invisible reCAPTCHA badge (runs verification in the background).

    • Domains: Enter your website domain and click Submit.

STEP FOUR

Your Site Key and Secret Key will be generated. Keep them handy for the next steps!


Adding reCAPTCHA Keys To Your Website

STEP ONE

Log in to your PhotoBiz account, hover over the left-side menu, and click MY ACCOUNT.

STEP TWO

Hover over SETTINGS in the top menu and click SPAM PROTECTION.

STEP THREE

Paste your Site Key and Secret Key into the corresponding fields. Scroll down and click SAVE CHANGES.

How To Test Your Google reCAPTCHA Keys

To confirm your Google reCAPTCHA is set up correctly and protecting your forms, try submitting a test form on your website. Google reCAPTCHA applies to all form submissions, including contact forms, scheduling requests, and more.

PRO TIP!

Want extra security? Enable "Send Alerts to Owners" in your reCAPTCHA settings to receive notifications if Google detects issues with your site—such as a misconfiguration or an increase in suspicious traffic.

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