After purchasing your Custom Website Design service, you’ll receive a questionnaire that helps our team understand:

• Your brand identity and style

• Your business goals

• Your ideal clients and audience

• The features and pages you want

• Your SEO focus areas and specialties

Your project officially begins once you submit this questionnaire.

Goal: Submit your questionnaire within 10 business days.

Important Notes:

• This service requires full payment upfront. Work begins only after the service is purchased and your questionnaire is submitted.

• Submitting your questionnaire officially starts your service. Once started, the money-back guarantee no longer applies.

• This service includes designing and setting up up to 10 website pages (not including Store, Forms, or Blog pages).

After submitting your questionnaire, you’ll receive both an on-screen link and an emailed link to schedule an optional consultation with your Pro Services Account Manager.

This call gives you the opportunity to talk through your vision, clarify your goals, and ensure our team is aligned before design begins.

Goal: Meet within 5 business days of submitting your questionnaire.

If you misplace the link, you can also book your consultation anytime at design.photobiz.com.

This optional 30-minute Zoom call allows you to review your goals, clarify your design direction, and understand next steps in your project.

Goal: A 30-minute conversation.

Your Pro Services Account Manager will create clipboard folders inside your account (based on the pages listed in your questionnaire) for you to upload your content. If you prefer, you may provide your content via Dropbox, WeTransfer, or another file-sharing tool.

Please provide:

• Images, organized by page

• Logo files

• Any written text you want included (optional — our team can write copy for you)

Copywriting Included

If you prefer, our team can write or refine the text for your website based on your questionnaire, branding, and goals. You can supply rough notes or let us create polished, SEO-friendly content for you.

Goal: Submit all content within 10 business days of your consultation.

Once we have all of your content, our designers will create the first draft of your site’s look and feel — usually your Home Page + 2 additional pages.

This initial mockup ensures the design direction matches your vision before we build the remaining pages.

Goal: Delivered within 7 business days of receiving your content.

Note: Your site will be custom-designed within the PhotoBiz template platform. Our designers craft a unique and personalized look while working within the framework of the system.

Reply by email with a detailed list of your edits. Screenshots with notes are always helpful!

Goal: Provide feedback within 5 business days.

Our designers will apply your edits and update your site. Depending on your feedback and goals, all remaining pages may be designed in the second round, or we may refine your home page further before completing the rest of the build.

Goal: Each revision delivered within 7 business days.

After all revisions are complete, our team will:

• Apply your final edits

• Ensure your design is mobile-friendly

• Prepare your entire site for launch

You’ll receive the final version to review before we move on to optimization and launch.

Goal: Delivered within 7 business days.

Your Custom Website Design service includes the same SEO enhancements provided in our We Build It For You service.

Our SEO experts will:

• Finalize your metadata (titles, descriptions, and keywords)

• Conduct a front-end engagement review

• Identify opportunities for improved user experience

• Set up Google Analytics

• Submit your website to Google Search Console

• Submit your sitemap for indexing

These steps ensure your custom site is fully optimized and ready for search engines.

Goal: SEO optimization completed within 5 business days of your final approval.

Once approved, our team will assist with:

• Connecting or updating your domain

• Completing all necessary launch steps

• Publishing your custom website live

If you need help learning how to update your website, our Support Team is here Monday–Friday, 9 AM–6 PM ET.

Goal: Launch your site within 30 business days of your consultation.
(Timeline depends on how quickly you provide your questionnaire, content, and revision feedback.)