How to Enable Free Digital Downloads in Client Galleries
PhotoBiz Client Galleries make it easy to share images with your clients — and you can choose whether to offer downloads for free or for purchase. This guide walks you through how to enable free digital file downloads for both new and existing events.
Want to sell digital downloads instead?
Check out our guide on How To Sell Digital Image Downloads in Client Galleries.
STEP ONE
Log into your PhotoBiz account and click CLIENT GALLERIES in the left-hand menu.
STEP TWO
You can either create a New Event or turn on free downloads for an existing event.
For New Events
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Click NEW EVENT.
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Fill in your event details, including:
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Event Name
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Expiration Date
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Password (optional)
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Price List
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Email Automation Series (optional)
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Scroll to the Allow Free Downloads section and choose one of the following options:
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No – Free downloads are turned off (default)
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Yes – All gallery visitors can download files for free
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Yes, with code – Only visitors with a download code can download files for free
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Select the Download Resolution you want to offer:
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Web Size (Low Resolution): Up to 1500 x 865 pixels
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Web Size (High Resolution): Up to 3000 x 1730 pixels
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Original Files: Full-size images (up to 50MB each)
Note: Original Files are available as a Premium Upgrade. Learn more here.
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When finished, click CREATE EVENT at the bottom of the page.
FOR EXISTING EVENTS
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From your Client Galleries dashboard, click the name of the event you want to update.
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Click on the Gear Icon on the upper right side of the event to open your event settings.
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Scroll to the Allow Free Downloads section and choose:
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No
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Yes
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Yes, with code
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Choose your preferred Download Resolution:
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Web Size (Low Resolution): Up to 1500 x 865 pixels
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Web Size (High Resolution): Up to 3000 x 1730 pixels
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Original Files: Full-size images (up to 50MB each)
Note: This option requires a Premium Upgrade. Learn more here.
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Click SAVE CHANGES.
STEP THREE
Client Download Experience
Once free downloads are enabled, clients can easily access their images:
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Open the gallery event.
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Click or tap on an image to view it larger.
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Click the download arrow icon to download the image.
When a client clicks the download button and enters their email address, this activity is automatically recorded under your Client Galleries Activity section so you can track downloads.
FINAL STEP
Review and Monitor Download Activity
After enabling free downloads:
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Clients will be able to download files according to the permissions and resolutions you’ve selected.
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You can monitor all download activity under Client Galleries Activity in your dashboard.
