How to Add an A Record in PhotoBiz

If you're using PhotoBiz Version 9 or higher and your domain’s DNS is managed through AWS Route 53, you can add or update A records directly from your PhotoBiz account.

What Is an A Record?
An A record (Address Record) is a type of DNS record that connects your domain name to a specific IP address. This tells the internet where to send visitors when they type in your web address. You may need to add or update an A record if you're connecting your domain to a third-party service—like a website builder for a sub-domain, e-commerce platform, or email provider.

IMPORTANT: DNS management is only available if your domain is using AWS (Route 53) name servers. If your domain is still on our legacy Rackspace name servers, you won’t see the DNS management option.

👉 Learn More: How to Upgrade Your Domain Name Servers

STEP ONE

Log in to PhotoBiz and Open Domain Settings

Log in to your PhotoBiz account.
From the left-hand menu, click DOMAINS.

STEP TWO

Open the DNS Zone Editor

In the Domains panel, locate your domain.
Click MANAGE DNS next to your domain name.

STEP THREE

Add a New DNS Record

Click the NEW DNS RECORD button.

STEP FOUR

Enter Your A Record

Enter the Host and the IP address your A record should point to.

⚠️ Be careful when entering DNS records. Incorrect values can cause issues with your website or email. Always follow instructions from a trusted provider.

THAT'S IT

DNS Changes May Take Time

Most updates go live within a few minutes, but full propagation across the internet can take up to 48 hours.

Need Help?

If you’re unsure about what to enter—or would rather have us do it for you—our Passionate Support Team is happy to help.

Contact Us:

Phone: 844-353-3412
Live Chat (inside your account)
Submit a Support Ticket

Support Hours: Monday – Friday, 9:00 AM – 6:00 PM EST

Previous Post Next Post

How to Authenticate Your Email Domain for Mailchimp, Constant Contact, and Other Services

July 8, 2025

How To Add A DNS Record To PhotoBiz

July 8, 2025

How To Verify My Domain with Flodesk

July 8, 2025

How to Manage Your Domain’s DNS Records in PhotoBiz

July 8, 2025

How to Add an A Record in PhotoBiz