Can the Email Field Be Removed?

No. PhotoBiz forms require an email address field.

The email field cannot be removed or made optional because form submissions are stored in your Contacts database. The email address acts as the unique identifier that connects each form submission to the correct contact.

This helps PhotoBiz organize client information, form history, and related activity in one place.

Why Is an Email Address Required?

An email address is required because PhotoBiz uses it to:

• Create or update a contact in your Contacts database

• Connect the form submission to the correct contact

• Keep client submissions organized

• Help you follow up with leads or clients

• Prevent submissions from being disconnected from a contact record

Without an email address, the system would not have a reliable way to associate the submission with a specific person in your account.

What If I Do Not Need the Client’s Email Address?

Even if your form is not being used for email marketing or lead follow-up, the email field is still required for submission tracking inside PhotoBiz.

If the email address is not important for your workflow, you can still design the rest of your form around the information you need to collect. For example, you can use additional fields to collect details such as name, phone number, session type, appointment preferences, or custom responses.