How to Set Scheduler Hours of Operation

How to Set Up Your Hours of Operation in the PhotoBiz Scheduler

Overview

Your PhotoBiz Scheduler, included with your Website Package, uses your Hours of Operation to determine your normal weekly booking availability. Setting these hours helps make sure clients can only schedule appointments during the days and times you regularly accept bookings.

This guide walks you through setting your Hours of Operation, saving your changes, and understanding when other Scheduler availability settings may override your normal hours.

STEP ONE

This opens the Scheduler Dashboard, where you can manage your services, appointments, availability, and other Scheduler settings.

STEP TWO

Click AVAILABILITY at the top of your Scheduler control panel.

This opens your availability settings, including your regular Hours of Operation.

STEP THREE

Set the days and times you normally accept Scheduler appointments.

Use the Hours of Operation settings to define your regular weekly availability for each day. Adjust the available start and end times for the days you accept appointments, and make days unavailable when you do not normally take bookings.

These settings create the standard weekly schedule that Scheduler uses when showing appointment availability to your clients.

FINAL STEP

Review your Hours of Operation, then scroll to the bottom of the page and click Save Changes.

Your updated hours are automatically applied to your Scheduler. Clients will see available appointment times based on your Hours of Operation, your Scheduler services, and any other availability settings that apply.

Check Your Account Time Zone

Your Scheduler uses the time zone configured in your PhotoBiz account. Before allowing clients to begin booking, make sure your account is using the correct time zone so appointment times display as expected.

Learn More: How To Check My Account Time Zone

Hours of Operation vs. Time Off

Your Hours of Operation should represent the schedule you normally follow each week.

If you need to temporarily block a specific date or time for a vacation, holiday, appointment, personal time, or another scheduling exception, use Time Off instead of changing your regular Hours of Operation.

Using Time Off allows you to keep your normal weekly schedule in place while preventing clients from booking during a temporary period when you are unavailable.

Learn More: How to Set Time Off in the Scheduler

Mini Sessions and Limited Schedules

Some Scheduler services can use availability outside your regular Hours of Operation.

Mini Sessions can be offered on specific dates and times that override your normal Hours of Operation. See How Do I Set Up Mini Sessions on Scheduler.

Limited recurring Scheduler services can use their own limited schedule that overrides your normal Hours of Operation. See How to Create a Limited Schedule.

This means a client may occasionally see an available appointment outside your standard Hours of Operation when the service is configured as a Mini Session or uses a limited schedule.

Helpful Scheduling Tips

Keep your Hours of Operation focused on the schedule you follow most weeks. Use the other Scheduler availability tools when you need exceptions or specialized booking times.

Use Hours of Operation for your normal recurring weekly availability.
Use Time Off to temporarily block dates or times.
Use Mini Sessions when you want to offer special sessions on specific dates or times.
Use a limited schedule when a recurring service needs availability that differs from your standard Hours of Operation.

Review these settings whenever your business schedule changes so clients continue to see accurate booking availability.

Frequently Asked Questions

Should I change my Hours of Operation when I go on vacation?

No. Keep your normal Hours of Operation in place and use Time Off to block the dates or times when you will not be available.

Can clients book outside my Hours of Operation?

Normally, Scheduler uses your Hours of Operation to determine your standard availability. However, Mini Sessions and services configured with a limited schedule can override your normal Hours of Operation and offer booking times outside those hours.

Do I need to update my Hours of Operation for a one-day schedule change?

No. Use Time Off when you need to remove availability for a temporary schedule change. If you are adding special availability for a Mini Session or limited recurring service, configure that availability within the applicable service instead.

What should I check if appointment times appear incorrect?

First, confirm that your PhotoBiz account is using the correct time zone. You should also review your Hours of Operation and check whether the service uses a Mini Session or limited schedule that changes its availability.

Need Help?

Support Hours: Monday to Friday, 9am to 6pm EST

Phone: 866.463.7620

Support Channels: Phone, Live Chat, Support Ticket

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