How Appointment Availability Works

Scheduler automatically updates the booking calendar as clients complete their appointments. Once a time is successfully booked, it is removed so future visitors only see the dates and times that remain available.

When every appointment on a date has been booked, that date will no longer display available times. When every date and time for the service has been booked, the service will not display any available booking options.

The point when an appointment becomes reserved depends on the service’s ACTIVE STATUS.

Active for Booking & Payment

Clients can reserve an appointment and submit payment during checkout. An active merchant account is required.

When a client selects an appointment, the service is added to the booking cart. The appointment remains available to other visitors until the client completes checkout and submits payment.

Leaving the appointment in the cart does not hold the time. If multiple clients select the same appointment, it is reserved for the client who completes checkout and payment first.

Active for Booking Only

Clients can reserve an appointment without submitting payment.

When a client selects an appointment, the service is added to the booking cart. The appointment remains available to other visitors until the client reviews the cart and clicks BOOK NOW.

If multiple clients select the same appointment, it is reserved for the client who completes the booking first.

Not Active

The service remains in your PhotoBiz account but cannot be booked by clients.

Use this status when registration has not opened, registration has closed, or you want to temporarily remove the service from the booking process.