How To Check The Status of Email Invitations

How to Check the Status of Email Invitations in PhotoBiz

Overview

PhotoBiz allows you to track email invitations sent to your contacts for Client Galleries, forms, blog posts, and other shared items. This helps you confirm whether an invitation was sent, delivered, opened, or bounced. You can review this information from the contact’s profile inside your PhotoBiz account.

Important: If a recipient has previously unsubscribed from your emails, they will not receive your email invitation.

STEP ONE

Log into your PhotoBiz account and click on CONTACTS in the left-hand menu.

STEP TWO

Use the Search box in the top right corner to find your client by name or email address.

STEP THREE

Click on the email address of your contact in the search results to open their profile.

STEP FOUR

Check the Info section to make sure your contact is not unsubscribed or bounced. In the contact details panel, click on EMAIL INVITATIONS.

FINAL STEP

Review the list of email invitations sent to that contact. You can sort invitations by type and year, view the date each email was sent, and check the current status.

Common statuses include Sent, Delivered, Opened, or Bounced. This helps you confirm whether your client received and interacted with the invitation.

Additional Options or Helpful Notes

Email invitation tracking is especially helpful when a client says they did not receive a Client Gallery invite or another shared email from your account.

If the invitation shows as delivered but your client cannot find it, ask them to check their spam, junk, promotions, or other filtered inbox folders. You may also ask them to add your email address to their contacts to help future messages arrive in their inbox.

If the invitation bounced, confirm that the email address is spelled correctly before sending it again.

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