Using Your PhotoBiz Mailbox with Gmail
If you have a PhotoBiz Mailbox email address but prefer to manage your emails through Gmail, this guide will show you how to:
- Forward emails from your PhotoBiz Mailbox into Gmail.
- Reply from Gmail using your PhotoBiz Mailbox address.
In this example, we’ll use support@photobizlovesme.com as the sample address—but be sure to use your own email and password when following along.
PLEASE NOTE
PhotoBiz is not affiliated with Gmail or Google. Our Passionate Support team is happy to help with the setup process, but if you run into Gmail-specific issues, you’ll want to check out Gmail’s help center, you'll need to use Gmail's help center.
STEP ONE
Open Gmail and go to Settings
Log into your Gmail account. Click the ⚙️ gear icon in the top right, then click "See all settings."
STEP TWO
Go to the "Accounts and Import" tab
At the top of the settings page, click on "Accounts and Import."
STEP THREE
Add your PhotoBiz Mailbox account
Find the section called "Check mail from other accounts" and click "Add a mail account."
STEP FOUR
Enter your PhotoBiz email
A pop-up window will appear.
Type your PhotoBiz Mailbox email address, then click Next.
STEP FIVE
Enter your PhotoBiz Mailbox details
In the next window, fill in these fields:
- Username: your PhotoBiz email address
- Password: your PhotoBiz email password
- POP Server:
secure.emailsrvr.com - Port:
995
Check the following boxes:
- ✅ Leave a copy of retrieved message on the server
- ✅ Always use a secure connection (SSL) when retrieving mail
Then click "Add Account."
🎉 You’ll see a message confirming the account was added!
Want to send mail from Gmail using your PhotoBiz email?
Follow these optional steps to complete the setup!
STEP SIX (Optional)
Start the send-from setup
Choose "Yes, I want to be able to send mail as...", then click Next Step.
STEP SEVEN (Optional)
Enter your name and settings
In the Name field, enter how you want your name to appear in emails (ex: "Jane Doe" or "Studio Manager").
- If this is your email: ✅ Leave "Treat as an alias" checked.
- If you’re sending on behalf of someone else: ❌ Uncheck "Treat as an alias".
You can also click the link to "Specify a different 'reply-to' address" and enter your PhotoBiz email again, then click Next Step.
If you're unsure, you can learn more about Gmail Aliases here.
STEP EIGHT (Optional)
Enter your SMTP details
Fill in the fields as follows:
- SMTP Server:
secure.emailsrvr.com - Port:
465 - Username: your PhotoBiz email address
- Password: your PhotoBiz email password
- ✅ Secured connection using SSL
Click "Add Account."
IMPORTANT: The next step will send you a confirmation email that contains a clickable link OR a verification code. You'll need to log into your PhotoBiz Mailbox to either click the link OR copy/paste the code. Be sure to open another browser window to complete the next step.
STEP NINE (Optional)
Verify the setup with Gmail
Gmail will send a verification email to your PhotoBiz Mailbox address. To find it:
- Go to mailbox.photobiz.com
- Log in with your PhotoBiz email and password
-
Open the email from Gmail and either:
- Click the verification link
- OR copy the code and return to Gmail
STEP TEN (Optional)
Enter your confirmation code
Back in Gmail, either click the link from the email or paste the code in the field provided, then click Verify.
You’re now set to send emails through Gmail using your PhotoBiz address!
Your PhotoBiz Mailbox email address will now show in a drop-down menu in your outbound emails from webmail giving the option to send.
STEP ELEVEN (Optional)
Set Gmail to reply from the same address
Back in the Accounts and Import section of Gmail Settings, find:
➡️ "When replying to a message"
Select "Reply from the same address the message was sent to" to keep things consistent when replying.
✅ You’re all set!
You can now send and receive emails through Gmail using your PhotoBiz Mailbox email address.
