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How To Set Up Zelle as a Payment Method

June 03, 2025 | By: PhotoBiz Knowledge Base

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How to Set Up Zelle as a Payment Option in PhotoBiz ECommerce

PhotoBiz ECommerce makes it easy to accept payments through a merchant account or offline options like Zelle. When you enable Zelle as a payment method, your clients can complete their order online through your website or client galleries and then send their payment directly to your Zelle account.

⚠️ Important: Zelle only works with connected bank accounts and does not process credit or debit card payments like a traditional merchant account. Both you and your client must have Zelle accounts to use this option.

Important Note: PhotoBiz is not affiliated with Zelle, for help with questions about Zelle functionality, pricing, etc., you'll need to contact Zelle Customer Support.

PRO TIP!

When you use Offline Payment Methods like Zelle, orders will appear as Pending in your PhotoBiz dashboard until you manually mark them as Paid.
Your clients won’t be able to download digital images or access products until the order status is updated.

📘 Need help with that? Check out our guide:

👉: How To Update The Payment Status on my Order


STEP ONE

Log into your PhotoBiz account and click on ECOMMERCE from the left-hand menu.

STEP TWO

Hover your mouse over PAYMENT at the top of the screen, then click MERCHANTS from the dropdown menu.

STEP THREE

Click on the NEW MERCHANT button.

FINAL STEP

From the dropdown, choose OFFLINE PAYMENT and enter the following details:

  • PAYMENT NAME:
    Pay with Zelle

  • SPECIAL INSTRUCTIONS:
    Use this section to explain how customers should send you payment via Zelle. (For example: "Send payment to 555-555-5555 or email@example.com via Zelle after completing your order.")

  • THANK YOU MESSAGE:
    Customize your thank-you note and remind clients that orders will only be processed after payment is received.

Click ADD MERCHANT to save Zelle as a payment option.

Once added, Zelle will appear as a payment choice at checkout along with any other payment methods you’ve enabled.

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