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How Often Can Pop-Ups Appear On My Website?

September 26, 2025 | By: PhotoBiz Knowledge Base

How to Adjust the Frequency of Pop-Ups in PhotoBiz

The PhotoBiz Website Package includes the Pop-Up Builder, which allows you to add both Pop-Ups and Promotional Bars to your website. These are great tools for:

  • Announcing promotions and sales
  • Collecting newsletter sign-ups
  • Offering freebies (like a style guide)
  • Sharing important updates with clients

This guide will walk you through how to adjust how often your pop-ups appear for your visitors.

STEP ONE

Log into your PhotoBiz account and click MARKETING in the left-side panel.

STEP TWO

Click on POP-UP BUILDER at the top center of your Marketing control panel.

STEP THREE

Find and click on the name of the pop-up you’d like to adjust the frequency settings for.

STEP FOUR

Click on the SETTINGS button on the upper right side of the Pop-Up Builder.

STEP FIVE

Choose when your pop-up should appear after the page loads. You can select from:

  • 0 seconds
  • 5 seconds
  • 10 seconds
  • 30 seconds

STEP SIX

Control how often your pop-up will appear for visitors by selecting one of the following options:

  • Only once – The pop-up will not appear again for a visitor after they have closed it.
  • Every day – The pop-up will reappear after 24 hours if the visitor has previously closed it.
  • Every 7 days – The pop-up will reappear after 7 days if the visitor has previously closed it.
  • Every 30 days – The pop-up will reappear after 30 days if the visitor has previously closed it.

Click SAVE CHANGES to apply your updated pop-up settings.

Best Practices for Pop-Up Frequency:

  • Use Only once for one-time announcements (such as a holiday closure).
  • Use Every day for urgent or limited-time promotions.
  • Use Every 7 days for ongoing campaigns (like newsletter sign-ups).
  • Use Every 30 days for long-term evergreen offers (such as first-time client discounts).

Good to Know: Frequency settings are stored per user and per browser. If a visitor switches devices, uses another browser, or clears their cookies, the pop-up will appear again based on your chosen settings.

FINAL STEP

Click PUBLISH to make your updated frequency settings live on your website.
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