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How To Set Up Pop-Ups

Aug 21 2026 | By: PhotoBiz Knowledge Base

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How to Create and Publish a Pop-Up in PhotoBiz

Overview

The PhotoBiz Pop-Up Builder lets you display announcements, promotions, newsletter sign-ups, contact forms, videos, and other important messages to your visitors. You can display a Pop-Up on your PhotoBiz website, in Client Galleries, or in both areas.

PhotoBiz includes pre-designed layouts with different combinations of text, images, video, forms, and buttons. You can customize the content and design, choose where the Pop-Up appears, control when it displays, and determine how often visitors can see it.

This guide walks you through choosing a layout, customizing your Pop-Up, configuring its display settings, publishing it, and testing the finished Pop-Up.

STEP ONE

Log into your PhotoBiz account and click MARKETING in the left-side menu.

This opens the Marketing Dashboard.

STEP TWO

Click POP-UP BUILDER at the top of the Marketing Dashboard.

This opens the Pop-Up Builder, where you can create new Pop-Ups and manage Pop-Ups you have already created.

STEP THREE

Click NEW POP-UP.

A right-side panel opens with the available Pop-Up layouts organized by category. Each layout includes a thumbnail that previews its general design and the types of content it supports.

STEP FOUR

Choose the layout that best matches the type of Pop-Up you want to create.

Review the thumbnail before selecting a layout. The thumbnail shows whether the layout includes content such as an image, video, form, or buttons. Click SELECT to add the layout and open it in the Pop-Up editor.

STEP FIVE

Click EDIT to customize your Pop-Up.

STEP SIX

The right-side panel opens with the editing options available for the selected layout. Every standard Pop-Up layout includes TEXT, STYLING, COLORS, and FONTS. Depending on the layout, you may also see VIDEO, IMAGE, FORM, or BUTTON.

Update the content and design as needed. Click SAVE CHANGES after making changes in each section.

STEP SEVEN

Click SETTINGS when you are ready to control where and when your Pop-Up displays.

STEP EIGHT

The right-side panel opens. Enter a Pop-Up Name, choose where the Pop-Up displays in the Website Builder and Client Galleries, select the available display timing, and choose how frequently a visitor can see the Pop-Up again.

Scroll down and click SAVE CHANGES when your settings are complete. Close the settings menu by clicking the X at the top right. 

FINAL STEP

Click PUBLISH when your Pop-Up is ready for visitors.

The right-side panel opens. Select PUBLISH, choose the PUBLISH ON date, and add an expiration date if you want the Pop-Up to stop displaying automatically. Click SAVE CHANGES to publish your Pop-Up.

After publishing, visit the Website Builder page or Client Galleries location where the Pop-Up is configured to display. Confirm that the content, links, forms, timing, and design work as expected.

Available Pop-Up Layouts

PhotoBiz includes pre-designed layouts organized into categories. The layout name gives you a starting point, but you can customize the available content after selecting it.

Promotion Bars

  • First Purchase
  • Today Only
  • Site Maintenance

Promotion Bars are available inside the Pop-Up Builder but behave differently from standard Pop-Ups. They appear immediately when the page loads and do not use the delayed WHEN TO SHOW timer.

Subscribe

  • Get Connected
  • Welcome Sign Up
  • Get Our Updates
  • Blog Subscription
  • Subscribe Today
  • Secret Sign Up

Subscribe layouts are useful for newsletter sign-ups, updates, and other list-building workflows.

For a complete subscriber workflow, see How To Use Pop Ups For Getting Subscribers.

Promotions

  • 20% Off
  • $10 Off
  • Thank You

Promotion layouts are useful for discounts, incentives, special offers, and promotional messages.

Client Galleries Tutorials

  • Full Walkthrough
  • How To Purchase

The Full Walkthrough layout includes a video that walks clients through how Client Galleries work.

The How To Purchase layout includes a video focused specifically on purchasing from a Client Gallery.

For a complete walkthrough of this workflow, see How to Add a Client Galleries Assistant Pop-Up.

Announcements

  • Hello
  • Welcome
  • Our Film Winner

Announcement layouts are useful for welcome messages, business updates, featured content, videos, booking calls to action, and other important messages.

Contact Forms

  • Lets Stay Connected
  • Stay In Touch
  • Now Booking

Contact Form layouts combine a form with an image and can be used for inquiries, lead generation, newsletter sign-ups, and booking interest.

Layout Content Reference

Every standard Pop-Up layout includes Text, Styling, Colors, and Fonts under EDIT.

Video, Image, Form, and Button options depend on the selected layout.

Subscribe Layouts

  • Get Connected: Form
  • Welcome Sign Up: Image and Form
  • Get Our Updates: Image and Form
  • Blog Subscription: Form
  • Subscribe Today: Image and Form
  • Secret Sign Up: Video and Form

Promotion Layouts

  • 20% Off: Image and Form
  • $10 Off: Form
  • Thank You: Button

Client Galleries Tutorial Layouts

  • Full Walkthrough: Video and Button
  • How To Purchase: Video and Button

Announcement Layouts

  • Hello: Image and Button
  • Welcome: Image and Button
  • Our Film Winner: Video and Button

Contact Form Layouts

  • Lets Stay Connected: Image and Form
  • Stay In Touch: Image and Form
  • Now Booking: Image and Form

Editing Pop-Up Text

The Text option appears first under EDIT on every standard Pop-Up layout.

Standard layouts include:

  • Title: The main heading displayed on the Pop-Up.
  • Description: The primary message or supporting text.
  • Disclaimer: Additional text that can be displayed with the Pop-Up when needed.

Click SAVE CHANGES after editing the text.

Adding a Video

The Video option appears when the selected layout supports video.

Use the Video section to enter the embed code for the video you want to display. The Video option is available on layouts such as Secret Sign Up, Full Walkthrough, How To Purchase, and Our Film Winner.

Click SAVE CHANGES after adding or changing the video.

Adding an Image

The Image option appears when the selected layout supports an image.

Use this section to upload a JPG or PNG image for the Pop-Up.

Click SAVE CHANGES after updating the image.

Adding a Form

The Form option appears when the selected layout supports a form.

Choose the Form Category first, then select the form you want to display. Forms available here are created in the PhotoBiz Form & Contract Builder.

The Form panel also includes:

  • EDIT FORM: Open the selected form for editing.
  • CREATE FORM: Create a new form.
  • SAVE CHANGES: Apply the selected form to the Pop-Up.

For lead-generation ideas using forms and free resources, see How to Use Pop-Ups for Free Downloads & Lead Generation.

Adding Buttons

The Button option appears on layouts designed to support buttons.

A Button-enabled Pop-Up can include up to two buttons. Each button includes:

  • Button Text
  • Link To

To remove a button, delete the Button Text and set Link To to None.

Button-enabled standard layouts include:

  • Thank You
  • Full Walkthrough
  • How To Purchase
  • Hello
  • Welcome
  • Our Film Winner

Styling

The Styling option is available on every standard Pop-Up layout.

Overlay

The Overlay setting controls whether an overlay appears behind the Pop-Up.

  • Yes: Displays the overlay behind the Pop-Up.
  • No: Displays the Pop-Up without an overlay.

Size

Available Pop-Up sizes are:

  • Small
  • Medium
  • Large
  • Extra Large
  • Full Screen

Pop-Up Location

You can position a standard Pop-Up in nine areas of the visitor's screen:

  • Top Left
  • Top Center
  • Top Right
  • Center Left
  • Center
  • Center Right
  • Bottom Left
  • Bottom Center
  • Bottom Right

Click SAVE CHANGES after adjusting the Styling options.

Colors

The Colors option is available on every Pop-Up layout, but the individual color controls can vary depending on the selected layout.

Available controls can include:

Background Colors

  • Content Background
  • Form Background

Text Colors

  • Content Text
  • Form Text
  • Close Icon
  • Close Text

Close Icon controls the color of the X used to close the Pop-Up.

Close Text controls the color of the No Thank You text on layouts that include that option.

Button Colors

  • Button Text
  • Button Background

Click SAVE CHANGES after updating the colors.

Fonts

The Fonts option is available on every Pop-Up layout.

Available font controls can include:

  • Title
  • Content

Use these settings to choose the fonts displayed in the corresponding parts of the Pop-Up.

Click SAVE CHANGES after updating the fonts.

Pop-Up Display Settings

Click SETTINGS to control where the Pop-Up appears and how frequently visitors can see it.

Pop-Up Name

Enter an internal name that helps you identify the Pop-Up in your account.

Display In Builder

Choose where the Pop-Up displays on your PhotoBiz website.

Available options are:

  • All Pages
  • Specific Page
  • Do Not Display

Choose Specific Page when you only want the Pop-Up to appear on one Website Builder page.

Display In Client Galleries

Choose where the Pop-Up displays in Client Galleries.

Available options are:

  • All Pages
  • Specific Category
  • Do Not Display

You can use these settings to display the same Pop-Up on your website, in Client Galleries, or in both areas.

When to Show

Standard Pop-Up layouts include a WHEN TO SHOW setting that controls how long a visitor is on the page before the Pop-Up appears.

Available options are:

  • 0 seconds
  • 5 seconds
  • 10 seconds
  • 30 seconds

Promotion Bars do not use the WHEN TO SHOW setting. They display immediately when the page loads.

Frequency

The Frequency setting controls how soon a visitor can see the Pop-Up again after closing it.

Available options are:

  • Only once
  • Every day
  • Every 7 days
  • Every 30 days

Choose a frequency that keeps your message visible without displaying it more often than necessary.

For more information about how this setting works, see How Often Can Pop-Ups Appear On My Website?.

Promotion Bar Options

The First Purchase, Today Only, and Site Maintenance Promotion Bar layouts use the same available controls.

Promotion Bars can include a Title and a Link To destination, as well as up to two buttons. Each button has its own Button Text and Link To setting.

Under Styling, you can position a Promotion Bar at the:

  • Top
  • Bottom

Promotion Bar color controls can include Content Background, Content Text, Close Icon, Button Text, and Button Background.

The Fonts section includes a Promo Bar Text setting.

Background options include:

  • No Background
  • Custom Background
  • Background Library

When you use a background image, it replaces the solid background color used by the Promotion Bar.

Promotion Bars also use the same Website Builder, Client Galleries, and Frequency display controls, but they display immediately instead of using a delayed timer.

For more information about how Pop-Ups and Promotion Bars differ, see Introduction To Pop Ups & Promo Bars.

Finding an Existing Pop-Up

You can search for a Pop-Up you previously created from the Pop-Up Builder.

Click MARKETING, then click POP-UP BUILDER. Enter the Pop-Up name or a related keyword in the search field, then open the matching Pop-Up to review or edit its content, settings, or publishing options.

Using Pop-Ups to Grow Your Audience

Pop-Ups can help turn website visitors into contacts you can continue communicating with through PhotoBiz Marketing.

Common uses include:

  • Newsletter sign-ups
  • Mini session interest lists
  • Booking announcements
  • Special offers
  • Pricing guide requests
  • Free downloads
  • Studio updates
  • Blog promotions

If your goal is to grow an email subscriber list, see How To Use Pop Ups For Getting Subscribers.

If you want to offer a free resource in exchange for a visitor's contact information, see How to Use Pop-Ups for Free Downloads & Lead Generation.

For additional ideas, see Power Up Your Website: 7 Smart Ways to Use Pop-Ups with PhotoBiz.

Testing Your Pop-Up

Always test your Pop-Up after publishing it.

Check that:

  • The Pop-Up appears on the correct Website Builder page or Client Galleries location.
  • The text is accurate and readable.
  • Images display correctly.
  • Videos play correctly.
  • Forms submit successfully.
  • Buttons and links open the correct destination.
  • The display delay works as expected.
  • Visitors can close the Pop-Up.
  • The Pop-Up works well on desktop and mobile devices.

The Frequency setting can affect testing. If you have already closed the Pop-Up, the same browser may not be eligible to see it again until the selected frequency period has passed.

Using a private or incognito browser window can help you test how the Pop-Up appears to a new visitor.

Troubleshooting & FAQs

Why isn't my Pop-Up appearing?

Confirm that the Pop-Up is published and that its publishing dates are active.

Next, click SETTINGS and confirm that the Website Builder page or Client Galleries location you are testing is included in the display settings.

For a standard Pop-Up, also check WHEN TO SHOW and make sure you remain on the page long enough for it to appear.

Finally, review the Frequency setting. If the Pop-Up has already been closed in that browser, it may not be eligible to appear again yet.

Why don't I see Video, Image, Form, or Button under EDIT?

Those options only appear when the selected layout supports that type of content.

Review the layout thumbnail when choosing a Pop-Up. The thumbnail previews whether the layout includes video, an image, a form, or buttons.

Why don't I see When to Show on a Promotion Bar?

Promotion Bars display immediately when the page loads and do not use the standard WHEN TO SHOW timer.

Can I display a Pop-Up on only one website page?

Yes. Under SETTINGS, choose Specific Page under Display In Builder and select the page where you want the Pop-Up to appear.

Can I display a Pop-Up only in Client Galleries?

Yes. Set Display In Builder to Do Not Display, then configure Display In Client Galleries for the Client Galleries location where you want the Pop-Up to appear.

Can I display a Pop-Up on my website without showing it in Client Galleries?

Yes. Configure Display In Builder for your Website Builder pages and set Display In Client Galleries to Do Not Display.

How do I remove a button?

Under EDIT, click BUTTON. Delete the Button Text and set Link To to None, then click SAVE CHANGES.

Need Help?

Support Hours: Monday to Friday, 9am to 6pm EST

Phone: 866.463.7620

Support Channels: Phone, Live Chat, Support Ticket

Previous Post

Related Posts

How to Use Pop-Ups for Free Downloads & Lead Generation

August 13, 2026

Introduction To Pop Ups & Promo Bars

May 29, 2025

Publishing Pop-Ups and Promo Bars

May 30, 2025

Which Pop-Up or Promo Bar Layouts Support Buttons?

July 1, 2025

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