How Do I Create Gift Cards?

How to Create a Gift Card in PhotoBiz

Overview

Gift Cards in PhotoBiz allow you to create prepaid credit that customers can use toward purchases in Client Galleries or your Ecommerce store. You can use Gift Cards for prepaid orders, session credits, contest prizes, customer rewards, or store credit.

This article explains how to create a Gift Card, send it to a customer, customize the Gift Card number, and manage Gift Cards in your PhotoBiz account.

Gift Cards cannot be applied to invoices or form payments.

STEP ONE

Log into your PhotoBiz account and click ECOMMERCE from the left-side menu.

STEP TWO

At the top of the Ecommerce Dashboard, hover over SELL ONLINE. Click GIFT CARDS from the dropdown menu.

This will open your Gift Card list.

STEP THREE

Click the NEW GIFT CARD button.

A settings panel will open on the right side of your screen. This is where you will enter the Gift Card details.

STEP FOUR

Enter the Gift Card amount in the right-side panel.

Add a description for your internal reference. For example, you may use a description such as session credit, contest prize, customer reward, or store credit.

When you are finished, click ADD GIFT CARD to generate the Gift Card.

You will see a confirmation message letting you know the Gift Card was created successfully. The new Gift Card will appear at the top of your Gift Card list.

STEP FIVE

Click RESEND to send the Gift Card email. PhotoBiz will send a branded email directly to your customer.

You can also manually share the Gift Card number by copying and pasting it into an email, text message, or other communication method.

Pro Tip

You can customize the gift card number! Click directly on the gift card number to edit it—great for creating easy-to-remember codes for your clients.

To email the Gift Card to your customer, enter the customer’s email address in the field on the right-side panel.

Once sent, you will see a confirmation message that the Gift Card email was delivered.

What Your Customer Will See

Your customer will receive a branded email that includes your studio information, the Gift Card amount, and the Gift Card number they will use at checkout.

FINAL STEP

Confirm and Manage Your Gift Card

Your Gift Card will remain visible in the Gift Card list, where you can track and manage it at any time.

What Happens Next?

Each column in the Gift Card list helps you track and manage your Gift Cards.

Number – The code your customer uses at checkout
Description – Internal notes for your reference
Order No. – Displays if the Gift Card was purchased online
Created – The date the Gift Card was created
Amount – The total value of the Gift Card
Balance – The remaining amount available
Status – Shows whether the Gift Card is active or inactive

Additional Options or Helpful Notes

You can customize the Gift Card number by clicking directly on the Gift Card number in the list. This is helpful if you want to create an easy-to-remember code for your customer.

Gift Cards can be used toward purchases in both Client Galleries and Ecommerce.

Gift Cards remain active until the balance reaches zero or the card is manually deactivated.

Gift Cards cannot be applied to invoices or form payments.

Deleting a Gift Card

To delete a Gift Card, check the box next to the Gift Card number in the list.

Click DELETE at the top of the page, then confirm by clicking YES, DELETE IT.

Deleted Gift Cards cannot be recovered. If a Gift Card is deleted by mistake, you will need to create a new one.

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