How Can My Customers Use Gift Cards?

How Clients Use Gift Cards During Checkout in PhotoBiz

Overview

The Gift Cards feature is available with the PhotoBiz Website Package. Gift cards can be used during checkout for purchases made through the Scheduler, Client Galleries, and ECommerce store.

All eligible purchases use the same checkout process, so your clients will see the gift card payment option during payment. This guide explains what clients see, how gift cards are applied, and what happens when a gift card covers all or part of an order total.

Gift cards cannot be applied to invoices or forms.

Prerequisites

Before a client can use a gift card during checkout, you must have gift cards available in your PhotoBiz account. Your client must also have a valid gift card code.

STEP ONE

Your client begins checkout by booking a session through your Scheduler, placing an order through Client Galleries, or purchasing products through your ECommerce store.

When your client reaches the payment screen, they will see an option to pay with a gift card. This appears along with any merchant payment options you have enabled, such as credit card payment options.

STEP TWO

Your client enters their gift card code in the gift card payment field and applies it to the order.

After the code is applied, the checkout total updates automatically based on the gift card balance and the order amount.

Payment with Gift Card Balance After Purchase Example

Check out screen with Gift Card Balance After Purchase.

Payment with Remaining Balance Due Example

Check out screen after the gift rd used in full towards balance with option to pay the difference.

FINAL STEP

If the gift card covers the full order total, the client can complete the purchase using only the gift card.

If the gift card covers part of the order total, the remaining balance due is displayed during checkout. Your client can then pay the difference using one of your configured merchant payment options.

After the purchase is completed, the gift card usage is recorded in the order details. If the gift card still has a remaining balance, that balance stays available for future eligible purchases.

Additional Options / Helpful Notes

Gift cards can be used during checkout for:

Scheduler bookings
Client Gallery purchases
ECommerce store orders

Gift cards cannot be applied to:

Invoices
Forms

Additional notes:

Any remaining balance on a gift card stays available for future eligible purchases.
Gift card usage is automatically recorded in the order details.
Clients must enter a valid gift card code during checkout for the balance to apply.
If the gift card does not cover the full order total, the client must pay the remaining balance before completing the purchase.

Troubleshooting and FAQs

Can clients use gift cards on invoices?

No. Gift cards cannot be applied to invoices.

Can clients use gift cards on forms?

No. Gift cards cannot be applied to forms.

What happens if the gift card balance is higher than the order total?

The order can be completed using the gift card. Any unused gift card balance remains available for future eligible purchases.

What happens if the gift card balance is lower than the order total?

The gift card amount is applied to the order. The remaining balance due is displayed, and the client can pay the difference using one of your enabled merchant payment options.

Previous Post Next Post

Gift Cards Quickstart Guide

January 6, 2026

How to use Gift Cards for Deposits

March 25, 2026

How To Access Sales Tax Reports

March 24, 2026

How To Use Gift Card Blocks

May 23, 2025