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How To Add A Thank You Message To Orders

Mar 24 2026 | By: PhotoBiz Knowledge Base

How to Add a Thank You Message to Customer Receipts in PhotoBiz

Overview

PhotoBiz ECommerce lets you add a custom thank you message that appears after a customer completes checkout. This message displays on the order confirmation screen and in the receipt email your customer receives. It is a simple way to thank your clients, share next steps, or include helpful details after a purchase. This guide walks you through where to find this setting and how to update it.

STEP ONE

Log into your PhotoBiz account and click ECOMMERCE from the left-hand menu.

STEP TWO

At the top of the ECommerce control panel, hover over SETTINGS and click CHECKOUT from the dropdown menu. This will open your checkout settings, where you can customize the message your customers see after placing an order.

FINAL STEP

Locate the Thank You Message section. Enter a title in the Title field, such as Thank You for Your Order!, and then add your message in the Message field. You can use this area to thank your customer, explain what happens next, or share any important follow-up information. Click SAVE CHANGES to apply your update.

Once saved, your custom thank you message will automatically appear on the checkout confirmation page and in the receipt email your customer receives after completing an order.

Additional Options or Helpful Notes

You can use your thank you message for more than a simple confirmation. Many photographers use this area to:

  • Thank clients for their purchase
  • Let clients know when to expect delivery or follow-up
  • Share pickup instructions
  • Remind clients to check their email for order details
  • Include a brief note about business hours or response times

Keep your message short and clear so it is easy for clients to read on both the confirmation page and in their email receipt.

WHAT YOUR CLIENTS WILL SEE

After your client completes checkout, they will see your thank you message on the confirmation screen. The same message will also appear in the order receipt email sent to them automatically.
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