If you've created a PhotoBiz form and you're seeing a "Form Closed" message, here are the most common reasons and how to resolve them:
Check the Form Link
Ensure you are using the correct URL for your form. You can do this by clicking the Share Button, and then either use email invitations or copy the link before sending it to your client.
Guide: How to Share a Form
Check for an Expiration Date
Verify if you've set an expiration date for the form that has passed in your PhotoBiz account under the form's settings.
Check Form Submission Limits
Confirm whether you've set a limit on the number of submissions, and if that limit has been reached.
Check Form Payment Block
If your form includes a payment option, make sure it’s properly connected to a payment merchant.
Guide: How to Add a Merchant
Check Submission Limits on Your Account
Review the home page of your PhotoBiz account to ensure you haven't exceeded your monthly form submission limit (default is 500 submissions per month). Additional submissions can be purchased if needed.
Check File Uploads and Storage
Check if your form includes a file upload field, and if it does, ensure your account has enough available storage space.
Guide: Add Additional File Storage