Mar 25 2026 | By: PhotoBiz Knowledge Base
Overview
If you sell limited-edition prints, original artwork, sample albums, framed products, or one-of-a-kind items, inventory tracking in PhotoBiz helps you control product availability and prevent overselling. By setting a product quantity, you can limit how many items are available for purchase through your ECommerce store.
This guide explains how inventory tracking works and how to set up a product with a quantity of one. You will also learn when inventory counts update, how sold-out items appear to clients, and where to review your stock levels.
Inventory tracking is especially helpful when you sell products with limited availability, including:
Inventory tracking helps you keep your store accurate and organized.
It helps you:
Inventory is reduced when a customer completes their order. Adding an item to the cart does not reserve inventory.
For one-of-a-kind items, this means another customer may still be able to purchase the item until checkout is completed. Once the item is purchased and the available quantity reaches zero, the product will display as Out of Stock and can no longer be purchased.
Before you begin, make sure you have:
Log in to your PhotoBiz account and click ECOMMERCE from the left-side menu.
At the top of the ECommerce dashboard, hover over SELL ONLINE and click PRODUCTS from the dropdown menu.
Click the product you want to track. This opens the product editor, where you can manage the product details, pricing, options, and stock settings.
Inside the product editor, click the STOCK tab to access the product’s inventory settings.
Decide whether the product should use product-level inventory or option-level inventory.
Use product-level inventory when the entire product shares one available quantity. This is the best option for a one-of-a-kind item, such as a single original artwork or one framed print.
Use option-level inventory when each product option has its own available quantity. This is helpful when you sell limited quantities by size, color, finish, or another option. For example, you may have one 8x10 print, one 11x14 print, and one framed version available.
If your product does not have variations with separate inventory, leave the multiple-options setting as No and enter the available product quantity.
If your product includes options that each need their own inventory count, enable the setting that asks if the product has multiple options with limited quantities.
If you enabled inventory tracking for multiple options, select the specific options that need their own stock quantities. Enter the available quantity for each option, such as 1 for a one-of-a-kind item or limited variation.
Add each option as a line item, then start tracking stock once all quantities are entered.
Click Save to apply your inventory settings to your website.
After saving, review the product on your live website to confirm the quantity selector and product availability display the way you expect. When a client completes a purchase, the available quantity will automatically update. If the quantity reaches zero, the product will display as Out of Stock and can no longer be purchased.
You can monitor your inventory at any time from your ECommerce dashboard.
Go to TRACKING at the top of your control panel, then click STOCK to view your product quantities in one place.
This gives you a full overview of your current stock levels so you can see what is available, what has sold, and which items may need to be updated.
Your inventory settings control how products appear to clients on your website.
Clients will see:
This helps clients shop with accurate availability and prevents orders from being placed for items that are no longer in stock.
Each product or option must have a unique SKU. SKUs are automatically generated in PhotoBiz, but you can customize them if needed.
Your PhotoBiz Website Package includes up to 1,000 SKUs. Additional SKUs can be purchased in blocks if you need to track more products or product options.
For one-of-a-kind products, set the available quantity to 1. Once that item is purchased, the inventory count will reach zero and the item will display as Out of Stock.
If you restock an item or want to make it available again, return to the product’s STOCK tab and update the quantity.
Will an abandoned cart make my item show as Out of Stock?
No. Adding an item to the cart does not reserve inventory or reduce the available quantity. Inventory is reduced when the customer completes checkout and the order is placed.
If your item shows as Out of Stock after testing, check your product’s STOCK tab to confirm the available quantity. You should also check your recent orders to see whether a test order was completed. If the product uses option-level inventory, review the stock quantity for the specific option that is showing as sold out.
To make the item available again, update the quantity in the STOCK tab and click Save.
Why did a product sell even though another customer had it in their cart?
Adding a product to the cart does not reserve inventory. Inventory updates when the order is completed. If two customers are viewing the same limited item, the first customer to complete checkout will purchase the item.
Why does my product show as Out of Stock?
A product displays as Out of Stock when its available quantity reaches zero. To make the product available again, update the quantity in the product’s STOCK tab and click Save.
If the product has multiple tracked options, check the quantity for the specific option that is showing as sold out.
Why do I need unique SKUs?
SKUs help PhotoBiz track each product or product option separately. If you are tracking inventory for multiple product options, each tracked option needs its own SKU so the correct quantity can update after purchase.