How to Set Up Automatic Email Responses for PhotoBiz Forms

How to Set Up an Automatic Response for Your PhotoBiz Forms

Overview

The PhotoBiz Forms & Contracts tool makes it easy to collect leads, client questions, and booking requests through your website. You can set up an automatic email response to send a custom message each time someone submits a form.

This is helpful for confirming that the form was received, sharing your expected response time, or sending next steps. In this guide, you will learn how to add an auto-response subject and message, turn the response on, and save the setting for your form.

STEP ONE

STEP TWO

Find the form you want to update and click the form name to open it.

If you are creating a new form, click CREATE NEW FORM and finish setting up the form before adding your automatic response.

STEP THREE

In the form editor, click the gear icon in the top-right corner. From the drop-down menu, select SETTINGS.

STEP FOUR

Locate the Auto Response section. Enter the subject line you want recipients to see in the Subject field. Then enter the message you want to send in the Message field.

Set Email this message? to YES so the automatic response will be sent when someone submits the form.

FINAL STEP

Click SAVE CHANGES to activate your automatic response.

After the setting is saved, anyone who submits this form will automatically receive your custom message at the email address they entered on the form.

Additional Options or Helpful Notes

You can use an automatic response to:

Thank someone for contacting you
Confirm that their form submission was received
Share your expected response time
Provide next steps before you reply
Send links to helpful information, pricing, booking pages, or client resources

Every PhotoBiz form includes a required email field, so the automatic response will be sent to the email address entered when the form is submitted.

After saving your auto-response, submit a test entry using your own email address. This helps confirm that the form is working and that the automatic message looks the way you want.

Troubleshooting or FAQs

Why didn’t someone receive the automatic response?

Make sure Email this message? is set to YES. The recipient should also check their spam or junk folder.

Can I customize the subject and message?

Yes. You can enter your own subject line and message in the Auto Response section of the form settings.

Does this send to every person who submits the form?

Yes. Once the automatic response is turned on, the message is sent when someone submits that specific form.

Can each form have a different automatic response?

Yes. Auto-response settings are managed per form, so you can create a different subject and message for each form you use.

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