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How Do I Print An Order Receipt?

Aug 4 2026 | By: PhotoBiz Knowledge Base

How to Print a Copy of a Client Order in PhotoBiz

Overview

You can print a copy of any client order from your PhotoBiz ECommerce Dashboard. A printed order can be useful for recordkeeping, preparing a shipment, reviewing purchased products, or saving a copy of the transaction as a PDF.

PhotoBiz offers Full Print and Compact Print formats. Both formats include the same order information, but they arrange the details differently on the page.

This guide explains how to locate an order, choose a print format, and print or save the order using your browser.

STEP ONE

Log in to your PhotoBiz account and click ECOMMERCE in the left-side menu of your control panel.

This opens the ECommerce Dashboard, where you can manage orders, products, invoices, payment settings, and other ECommerce tools.

STEP TWO

At the top of the ECommerce Dashboard, hover over TRACKING, then click ORDERS from the dropdown menu.

The Orders page displays purchases completed through your PhotoBiz account. Use the available search and filter options to locate the order you need to print.

STEP THREE

Check the box next to the order you want to print. Click FULL PRINT or COMPACT PRINT above the order list to open the order in your preferred print layout.

You can also click the Order Number to open the complete order details before printing. This allows you to review the client information, purchased items, payment details, shipping information, and order total.

STEP FOUR (optional)

From the individual order details page, click PRINT in the upper-right corner. Select FULL or COMPACT to open the print-friendly version of the order.

Your browser’s print window will open. Select your printer and review the available printing options, then complete the print command.

Depending on your browser and device, you may also be able to select Save as PDF instead of sending the order to a physical printer.

Full Print and Compact Print Options

Both formats contain the same order information. Choose the version based on how you want the information arranged.

  • Full Print uses a more spacious layout with greater separation between order sections. This can make the order easier to review, but it may require more pages.
  • Compact Print places the same information into a tighter layout. This may reduce the number of pages and help conserve paper.

The exact length of the printed order depends on the products, selected images, downloads, and other details associated with the purchase.

Full Print

Compact Print

Information Included in a Printed Order

The information shown can vary based on the type of order, but a printed copy may include:

  • Your business logo and branding
  • Order number and order date
  • Payment status and payment method
  • Client name and contact information
  • Shipping method and shipping address
  • The Client Gallery event associated with the order
  • Purchased products and quantities
  • Unit prices, shipping, sales tax, discounts, gift cards, and totals
  • Product details and selected image file names
  • Selected image thumbnails
  • Digital download links, expiration dates, and allowed download attempts
  • Your order thank-you message and business contact information

Helpful Notes

Printing an order does not change its payment, shipping, or fulfillment status. It only creates a printable copy of the information currently stored with the order.

Your browser controls settings such as the printer, page orientation, margins, scale, headers, footers, and PDF-saving options. The available settings may differ depending on your browser and device.

Printed orders and saved PDFs may contain private client information or active digital download links. Store these copies securely and confirm that all displayed information is appropriate before including a printed order with a shipment.

Troubleshooting

The print window does not open

Confirm that your browser is not blocking pop-up windows from PhotoBiz. You can also refresh the order page and click PRINT again.

Part of the order is cut off

Open your browser’s print settings and adjust the page orientation, scale, or margins. You can also try the Compact Print format to place the information into a tighter layout.

I cannot find the order

Return to TRACKING, then click ORDERS. Use the search and filter options to locate the order by its available client or order information.

I need a PDF instead of a paper copy

Open the print-friendly order, then look for a PDF or Save as PDF option in your browser’s print window. This option is provided by your browser or operating system rather than PhotoBiz.

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