PhotoBiz Website Package includes ECommerce so you can sell your prints, products, packages, digital images, and more. All orders are self-fulfilled with no commissions so you control your pricing, and costs, and your end products meet your brand expectations for your clients. As orders come in, you may need to update the order status to manage your fulfillment process. You can set up custom order statuses to help with this. A custom order status can even send email reminders to keep customers informed of each step of your ordering process. This guide will walk you through the steps of setting up a custom order status.
STEP ONE
Log into your PhotoBiz account and click on ECOMMERCE in the left side menu.
STEP TWO
Mouse over the SETTINGS option at the top of your control panel and click on ORDER STATUSES in the drop down menu.
STEP THREE
Click on the NEW ORDER STATUS button.
STEP FOUR
Enter a STATUS NAME, EMAIL SUBJECT, & EMAIL MESSAGE for your Custom Order Status and click on SAVE CHANGES to create your custom order status.
You can enter in the name of your order status, such as pending, received, or shipped.
You can also set up an email subject and message to go out to your customer when you change the order status on your orders. An example would be "We have received your order" or "Your Order is on the way".
You can add as many additional statuses as needed.
You'll see a list of any custom order status that you've created listed in the Custom Order Statuses section of your ECommerce.
After you've created a Custom Order Status, you'll have to ability to use them on your ECommerce orders.
