How Do I Purchase PhotoBiz Mailbox?

How to Purchase and Set Up a Branded Email Address with PhotoBiz Mailbox

Overview

PhotoBiz Mailbox lets you create a professional email address using your business domain, such as info@yourdomain.com. Each Mailbox includes 25GB of storage, Webmail access, mobile and desktop compatibility, and built-in business tools including a calendar, contacts, tasks, and notes.

A PhotoBiz Mailbox costs $6 per month or $72 per year, depending on your account’s billing type. This guide explains how to purchase a Mailbox, register your branded email address, and complete the setup needed to start using it.

Important Information Before You Begin

Mailbox purchases are non-refundable once the Mailbox is registered.

Carefully review the email address and domain you want to use before completing registration. Once a Mailbox is registered, its email address and domain cannot be changed. If you need a different email address or want to use a different domain later, you must purchase a separate Mailbox.

Your domain must also be properly configured for PhotoBiz Mailbox. If PhotoBiz manages your domain's DNS, the required PhotoBiz Mailbox records can be configured for the domain. If your DNS is managed by another provider, you must have access to that provider so the required MX records can be added.

If your domain already uses another email provider, such as Google Workspace or Microsoft 365, do not replace your existing MX records unless you intend to move your email service to PhotoBiz Mailbox.

STEP ONE

This opens the Mailbox area, where you can purchase, set up, and manage your PhotoBiz Mailboxes.

STEP TWO

Click ADD MAILBOX to begin purchasing a new PhotoBiz Mailbox.

Each Mailbox is purchased separately. If you want multiple branded addresses, such as info@yourdomain.com and sales@yourdomain.com, you will need a separate Mailbox for each address.

STEP THREE

Review the Mailbox purchase and click BUY NOW.

PhotoBiz Mailbox costs $6 per month or $72/yearly depending on the type of membership you have set up on your account. You can complete the purchase using the payment method already on file with your PhotoBiz account or enter a new payment method during checkout.

Once the purchase is complete, the Mailbox will be available for registration and setup.

STEP FOUR

Return to the Mailbox section of your PhotoBiz account and click SETUP NEW MAILBOX.

This opens the registration screen where you will create the actual email address associated with the Mailbox you purchased.

FINAL STEP

Enter the requested account information, including your name or business name, the email address you want to create, and a secure password.

Before continuing, carefully check the spelling of your email address and confirm that the correct domain is displayed. Once the Mailbox is registered, its email address and domain cannot be changed.

Click SUBMIT to complete the Mailbox registration.

If PhotoBiz manages the DNS for your domain, the required email records can be configured for the domain. If your DNS is managed by a third-party provider, the required MX records must be added there before incoming email can be routed to your PhotoBiz Mailbox.

What You Get With PhotoBiz Mailbox

Each PhotoBiz Mailbox includes:

A branded email address using your domain
25GB of mailbox storage
Email attachments up to 50MB
Webmail access through an internet browser
Access from Apple and Android devices
Support for desktop email clients
Premium Anti-Spam and Anti-Virus protection
SSL encryption while data is transmitted
Built-in calendar, contacts, tasks, and notes

After your Mailbox is registered and your domain's email records are configured, you can access your email through Webmail or connect the Mailbox to a supported mail client.

See How to Access Your PhotoBiz Mailbox for instructions.

Helpful Notes

Each Mailbox is tied to the email address and domain used when it is registered. You cannot rename an existing Mailbox or transfer it to a different domain.

If you need another email address, purchase an additional Mailbox and register the new address separately.

If you need help with DKIM or other PhotoBiz Mailbox DNS settings, contact the PhotoBiz Support Team for assistance.

If you no longer need a Mailbox, review How to Cancel PhotoBiz Mailbox before canceling it. Canceling a Mailbox permanently deletes the Mailbox and its contents.

Related Guides

Need Help?

Support Hours: Monday to Friday, 9am to 6pm EST
Phone: 866.463.7620
Support Channels: Phone, Live Chat, Support Ticket

How Do I Setup Forwarding In My Mailbox

September 24, 2025

Can I Add An Image To My Mailbox Signature?

January 12, 2026

How Do I Change My Time Zone in Mailbox?

November 19, 2025

How To Use Blocklist With PhotoBiz Mailbox

September 10, 2026

How Do I Add a Mailbox?