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How Do I Add a Mailbox?

November 15, 2023 | By: PhotoBiz Knowledge Base

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Purchasing a branded email address (e.g., info@yourdomain.com) is a simple process that can be done at any time. PhotoBiz offers branded email with our Mailbox product. This guide will walk you through the steps on how to purchase a branded email address in your PhotoBiz account and setting it up after completing the purchase.

 

Important Note: Mailboxes are non-refundable after they've been purchased and registered.


STEP ONE

Log into your PhotoBiz account and click on MAILBOX in the left side menu.

STEP TWO

Click on the ADD MAILBOX button.

STEP THREE

Click on the BUY NOW button to complete the purchase of your Mailbox. You will have the option to use the card information on file or use a new card.

Once you've purchased your mailbox, you'll be able to create your branded email address.

Important Note: Your Mailbox will be the associated with your domain name so there is a requirement of having a domain set up on your PhotoBiz account OR having access to the DNS for a domain you're going to use in the future so that we can add the appropriate mail exchange (MX) records.

STEP FOUR

After you've purchased your Mailbox, creating the email address is easy, first you'll access the Mailbox area of your control panel and click on the "Setup New Mailbox" button.

FINAL STEP

Complete the required fields for your name, email address, and password and click on the submit button.

Please note: Your domain name will already be visible in the email address section, all you need to add is what you want to appear in front of your domain name (@yourdomain).

Pro Tip: Double check the spelling of your email address before you submit it. Once an email address is registered, there's no way to change that email address and you'll be required to purchase an additional mailbox if you want to use something different.

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