February 05, 2026 | By: PhotoBiz Knowledge Base
A branded email address like info@yourdomain.com helps you look professional, builds trust with clients, and keeps your business communications consistent with your brand. PhotoBiz Mailbox makes it easy to purchase and set up a custom email address using your domain.
This guide walks you through purchasing a Mailbox and setting up your branded email address step by step. By the end, your new email address will be ready to use.
Mailbox purchases are non-refundable once registered.
Log in to your PhotoBiz account and click on Mailbox in the left-hand menu.
Click the ADD MAILBOX button to begin the purchase process.
Click BUY NOW to complete your purchase.
You can use the payment method already on file or enter a new card.
Once the purchase is complete, your Mailbox will be available to set up.
🔧 Important:
To activate your Mailbox, you must either:
Return to the MAILBOX section of your control panel and click SETUP NEW MAILBOX.
Enter the required information to create your branded email address.
You will need to fill in:
Your name or business name
The email address name (the part before @yourdomain.com)
A secure password
Click SUBMIT to complete the setup.
If your domain is hosted with a third-party provider, required MX records must be added before the email becomes active.
Carefully check spelling before submitting your email address
Once a Mailbox email address is registered, it cannot be changed
If you need a different email address later, a new Mailbox purchase is required
If you need DKIM enabled, contact the PhotoBiz Support Team for assistance