How to Upload Video Files to PhotoBiz

Overview

You can upload video files directly to your PhotoBiz account and store them in your Video Library for use on your website and blog posts. PhotoBiz supports MP4, WEBM, and MOV video files.

Your maximum upload size depends on whether Original Files is active on your account. The standard Website Package supports files up to 4 MB, while Original Files increases the limit to 50 MB per file.

This guide walks you through checking your upload limit, uploading a video to PhotoBiz, and using the uploaded video on your website or in a blog post.

Prerequisites

Before you begin, make sure you have:

Access to your PhotoBiz account
A video saved in MP4, WEBM, or MOV format
A video file within your account's current upload size limit

Supported Video Formats

PhotoBiz supports the following video file formats:

MP4: A widely supported format that is typically well suited for website video.
WEBM: A web-focused format that offers efficient compression and can help keep file sizes smaller.
MOV: A supported format commonly created by cameras and video editing software.

MOV files can be significantly larger than MP4 or WEBM files. If your video exceeds your upload limit, you may need to shorten it, compress it, reduce its resolution or bitrate, or convert it to a smaller format before uploading.

For most website videos, MP4 or WEBM can be good choices when you want to balance video quality and file size.

Video File Size Limits

Your maximum video upload size depends on your PhotoBiz account.

Website Package: Up to 4 MB per video file
Website Package with Original Files: Up to 50 MB per video file

You can see your account's current upload limit directly on the VIDEOS page under Video Upload.

If Original Files is not active, the page displays a maximum size of 4 MB and an option to learn more about uploading larger files.

If Original Files is active, the page displays a maximum size of 50 MB.

Original Files increases the maximum file size you can upload. It does not automatically compress or convert your video, so the file must be within the displayed upload limit before you upload it.

For help choosing a format, resolution, duration, and bitrate that works within these limits, see A Guide to Ideal Videos for PhotoBiz's Video Uploader.

To increase your maximum upload size from 4 MB to 50 MB, see How Can I Add the Original Files Feature to My Account?.

What Happens If You Remove Original Files?

If you upload video files larger than 4 MB while Original Files is active and later remove the upgrade, those files exceed the standard Website Package file size limit.

Keep backup copies of your original video files in case you need them later.

STEP ONE

Log in to your PhotoBiz account and click FILES in the left-side menu. This opens the Files control panel, where you can manage videos, documents, music, and other files stored in your account.

STEP TWO

Click VIDEOS at the top of the Files control panel. The Videos section will open, where you can see your current maximum upload size and any videos already stored under Your Video Library.

If Original Files is not active, your maximum upload size will display as 4 MB and you will see an option to learn more about uploading larger files. If Original Files is active, your maximum upload size will display as 50 MB.

FINAL STEP

Click ADD FILES, then select the video you want to upload from your computer. You can also drag and drop your video into the upload area. Keep the page open while the file is uploading.

When the upload is complete, your video will appear under Your Video Library. The video is now stored in your PhotoBiz account and available to select when you add or edit a Video Block.

Add the Uploaded Video to Your Website

Uploading a video adds the file to your PhotoBiz Video Library. It does not automatically display the video on your website.

To add the video to a page, open the Website Builder and add or edit a Video Block. Select MY VIDEOS as the Video Type, then choose the uploaded video from your Video Library.

For complete instructions on adding and customizing a Video Block, see How to Use Video Blocks

Add The Uploaded Video to Your Blog Post

Videos stored in your PhotoBiz Video Library can also be selected from the Video Block when creating or editing a blog post.

For complete instructions, see How To Add Video to Blog Posts

Video Autoplay and Looping

How your uploaded video plays depends on the Video Block layout you choose.

Layouts designed for video backgrounds and visual headers, including Full Screen, Banner, No Crop Banner, and supported overlay layouts, can automatically play and loop videos uploaded directly to PhotoBiz.

The Standard layout uses a traditional video player with a play button instead. This layout is better suited for tutorials, interviews, videos with dialogue or narration, and other content visitors should choose to start themselves.

For a complete explanation of Video Block layouts and playback options, see How to Use Video Blocks

Helpful Video Upload Tips

Keep background and banner videos short to help your website load efficiently.
Consider MP4 or WEBM when you need a smaller file size for website playback.
Compress or resize your video if it exceeds your account's upload limit.
Use the Standard Video Block layout for videos with important audio, dialogue, or narration.
Review your video on both desktop and mobile after adding it to your website.
Be aware that some Video Block layouts may crop portions of a video to fill the available display area.
Consider hosting longer videos on YouTube or Vimeo and adding them to a Video Block with embed code instead of uploading the video directly to PhotoBiz.

Troubleshooting and FAQs

Why won't my video upload?

Confirm that the video is saved as an MP4, WEBM, or MOV file.

Next, check the maximum upload size displayed under Video Upload on the VIDEOS page. Standard Website Package accounts support files up to 4 MB, while accounts with Original Files support files up to 50 MB.

If your video is too large, shorten it, compress it, reduce its resolution or bitrate, or convert it to a smaller format before uploading.

How can I tell what my current upload limit is?

Click FILES, then click VIDEOS. Your current maximum file size appears directly under Video Upload.

Accounts without Original Files display a 4 MB maximum. Accounts with Original Files display a 50 MB maximum.

Where can I find my video after uploading it?

Click FILES in the left-side menu, then click VIDEOS at the top of the Files control panel. Your uploaded videos appear under Your Video Library.

Why isn't my uploaded video showing on my website or blog post?

Uploading a video stores it in your PhotoBiz Video Library, but it does not automatically add the video to a website page or blog post.

Add or edit a Video Block, select MY VIDEOS, and choose the uploaded video from your Video Library.

Why isn't my video looping?

Looping is available with specific Video Block layouts. The Standard layout uses manual playback and does not automatically loop.

If you want an uploaded video to automatically play and loop, choose a supported background, banner, or overlay layout.

Why is part of my video being cropped?

Some Video Block layouts, including Full Screen and Banner, may crop portions of your video so it fills the available display area.

Use the No Crop Banner or Standard layout when keeping the complete video frame visible is important.

What happens if I delete a video from my Video Library?

Deleting a video removes the file from your PhotoBiz account. If the video is being used on your website or in a blog post, it will no longer be available there after it is deleted.

Make sure you no longer need the video anywhere in your account before removing it from your Video Library.

Should I upload a long video directly to PhotoBiz?

For longer videos, consider hosting the video on YouTube or Vimeo and adding it to a Video Block using embed code.

Direct uploads work especially well for shorter website videos, background videos, banners, and other visual content that you want to store directly in your PhotoBiz account.

Need Help?

Support Hours: Monday to Friday, 9am to 6pm EST

Phone: 866.463.7620

Support Channels: Phone, Live Chat, Support Ticket

PhotoBiz Live: Ask Me Anything

PhotoBiz Live event from Friday, June 13, Ask Me Anything: Video

Previous Post Next Post

What file types can I upload?

April 28, 2025

What image size can I upload?

June 3, 2026

How To Use Video Blocks

May 5, 2026

How Can I Add Instagram Posts and Reels To My Website?

June 27, 2024

How To Upload Video to PhotoBiz