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What do I need to do to verify my account?

February 20, 2026 | By: PhotoBiz Knowledge Base

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PhotoBiz Support Account Verification Process

When you contact PhotoBiz Support for help with your account, we are required to complete a three-step verification process before sharing any account-specific information.

This process protects your business, billing details, and website access. Verification is required each time you call.

Information You Must Provide

During your call, you will need to confirm the following:

• Your Account ID number
You can find this in the top right corner of your control panel after you log in.

• The first and last name on the account
This must match exactly what is listed in your account details.

• The last four digits of the credit card or the PIN number on file
You can find this in the top right corner of your control panel next to your Account ID.

All three pieces of information are required before we can discuss or make changes to your account.

PhotoBiz Account ID

You can locate your PhotoBiz account ID at the top right corner of your control panel.

Important Note for First-Time Verification

If this is the first time we are verifying your account for actions such as:

• Launching your website
• Registering a new domain
• Setting up a new mailbox

You must call from the phone number listed on your account.

If you are unsure what phone number is on file, log into your control panel and review your account details before calling.

This additional step ensures your account remains secure during critical setup actions.

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    • WE BUILD IT FOR YOU
    • SEO GO
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