MENU

Not Receiving Your Two Factor Authentication (2FA)

Mar 30 2026 | By: PhotoBiz Knowledge Base

Not Receiving Your 2FA Code via Text

Overview

When logging into your PhotoBiz account, your two-factor authentication (2FA) code should arrive via text message within a few seconds. If you are not receiving your code, there are a few common causes and simple steps you can take to resolve the issue. This guide will help you understand what to expect and how to get your code successfully.

What to Expect

Your 2FA code is sent via text message shortly after you attempt to log in. Most messages arrive almost immediately.

2FA text messages are sent from:

844-910-0879

Make sure this number is not blocked or filtered on your device.

If You Do Not Receive Your Code

If your code does not arrive, try restarting your phone. This can refresh your connection to your mobile carrier and allow the message to come through.

After restarting, attempt to log in again to trigger a new code.

If Your Phone Number Has Changed

If you no longer have access to the phone number connected to your account, you will not receive your 2FA code.

In this case, you will need to contact the PhotoBiz support team to update your 2FA phone number.

Important Notes

  • Text message 2FA is only available to clients located in North America
  • If you are outside North America, your 2FA code will be sent to your account email address instead of text
Previous Post Next Post

Related Posts

How To Set Up Two-Factor Authentication (2FA) for Users

July 16, 2025

How To Change The Website Language

March 27, 2026

Membership Overview

April 17, 2025

How to Change Your Account Time Zone

April 28, 2025

CLOSE