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How To Reset A User Password

July 12, 2024 | By: PhotoBiz Knowledge Base

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If you've given access to any of your team members and they need assistance with resetting their password, they can request that reset from the login page using the Forgot Password option. If they are still struggling to get their password reset, the main login for your PhotoBiz account can request the reset. This guide will walk you through the steps of requesting a password reset for a user in your PhotoBiz account. 


STEP ONE

Log into your PhotoBiz account and click on MY ACCOUNT in the left-side menu. 

STEP TWO

Click on USERS at the top-center of your My Account control panel. 

STEP THREE

Click on the USER profile name to access their settings. 

FINAL STEP

In the right-side menu that open, click on the RESET PASSWORD button to send a password reset email to your user's email address. 

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