November 06, 2025 | By: PhotoBiz Knowledge Base
You can cancel the Original Files add-on at any time by:
Canceling this add-on will permanently delete all full-resolution (original) image and video files larger than 4MB from your account. These original-size files cannot be recovered unless you re-upload them manually.
However, the smaller, web-resolution versions of your images that display on your website, blog, and client galleries will remain in your account.
Here’s what’s affected:
Client Galleries:
Website Builder & Blog:
Video Files:
Image Clipboard:
Files Section (Documents):
Before submitting your cancellation request, confirm that all clients who purchased or were granted access to original files have downloaded them.