How Do I Collect Emails with my Existing Client Gallery Events?

How to Enable Email Collection on Your Client Gallery Cover Page

Overview

PhotoBiz Client Galleries allow you to require visitors to enter their email address before they view a gallery event. This helps you track who is viewing your galleries, follow up with clients, and support your proofing or ordering workflow.

This guide walks you through how to enable email collection on the cover page for an existing Client Gallery Event. Once enabled, visitors will be asked to enter their email address before they can access the gallery images.

Important Note About Previewing Your Gallery

When you preview a Client Gallery Event from inside your PhotoBiz account, email collection is skipped so you can access the gallery directly.

Your clients will still be asked to enter their email address when they visit the gallery through a direct link, email invitation, or Client Galleries Block on your website.

STEP ONE

This opens your Client Galleries Dashboard, where you can manage your gallery events, client access, settings, and activity.

STEP TWO

At the top of the Client Galleries Dashboard, click EVENTS.

This opens your list of Client Gallery Events.

STEP THREE

Click the name of the Client Gallery Event you want to update.

If you have multiple galleries or several pages of events, you can use the search field to find the event where you want to enable email collection.

STEP FOUR

Click the gear icon at the top right of the screen to open the Event Settings for that gallery.

This is where you can update settings for the selected Client Gallery Event, including cover page options, access settings, and event details.

FINAL STEP

Find the Cover Page Email Collection setting and select YES.

Scroll down and click SAVE CHANGES to apply the update.

What Your Clients Will See

Once saved, your gallery cover page will require visitors to enter an email address before they can view the gallery images. If the event also has password protection enabled, visitors will need to enter both their email address and the gallery password before accessing the event.

Recommended: Use Email Automations with Email Collection

If you enable Email Collection on a Client Gallery Event, we recommend using Client Galleries Email Automations as well. Email Collection helps capture the visitor’s email address, while Email Automations help you follow up with clients after they view the gallery. This option is located directly below the Email Collection settings in your Event.

Email Automations can help keep clients engaged during the proofing or ordering process by sending automatic reminders and follow-up messages.

If you are using the gallery for proofing, sharing images, or general client follow-up without selling through the event, consider enabling the Client Galleries Event series.

If you are selling prints, packages, digital images, or other items through the event, consider enabling the Client Galleries Event & Cart Reminder Series. This series can help remind clients to return to the gallery and complete their order.

Learn More: How To Enable Email Automations for Client Galleries

Additional Options and Helpful Notes

Email Collection can be used with other Client Galleries access settings, including password protection.

This setting is especially helpful when you want to:

Track who has accessed a gallery
Follow up with clients after they view an event
Support a proofing workflow
Encourage clients to return to the gallery
Help clients complete an order
Build your email list for future marketing campaigns

Cover Page Email Collection is controlled per event. If you want to collect email addresses for multiple Client Gallery Events, enable this setting for each event individually.

Troubleshooting & FAQs

Why am I not seeing the email collection screen when I preview the gallery?

Email collection is skipped when you preview the event from inside your PhotoBiz account. This allows you to access and review the gallery without entering an email address each time.

To test what your clients will see, open the live gallery link in a private or incognito browser window, or test from a browser where you are not logged into your PhotoBiz account.

Will clients need to enter a password too?

If password protection is enabled for the Client Gallery Event, visitors will need to enter both their email address and the event password before they can access the gallery images.

Should I use Email Automations if I am collecting email addresses?

Yes. If you are collecting email addresses, Email Automations can help you follow up with visitors after they view the gallery.

Use the Client Galleries Event series for general gallery follow-up, proofing reminders, or client engagement when you are not selling through the event.

Use the Client Galleries Event & Cart Reminder Series when you are selling through the event and want to include cart or ordering reminders.

Previous Post Next Post

What image size can I upload?

June 3, 2026

Create Your Own Custom App

April 29, 2026

How Do I Set Up A New Merchant?

April 22, 2026

How To Use Client Gallery Blocks

May 26, 2026