How to Update Your Login Email and Admin Email in PhotoBiz

Overview

Your PhotoBiz login email is the email address you use to access your account. This email may also be used as the main admin email for account-related communication, including receipts, membership renewal notices, and important PhotoBiz notifications.

This guide walks you through how to update the login email and main admin email on your PhotoBiz account. By the end, your new email address will be saved for account access and primary account communication.

Important Note About Account Notifications

PhotoBiz sends important notifications to the email address saved on your account. These may include:

Membership renewal notices
Billing receipts
Form submission notifications
Client gallery activity
Ecommerce order notifications
Account-related updates

Some PhotoBiz tools may also have their own notification email settings. For example, forms, client galleries, ecommerce orders, scheduler notifications, or other account features may send messages to separate email addresses depending on how they were configured.

After updating your login email, review any feature-specific notification settings if you need all account notifications to go to the new email address.

If you have not been receiving PhotoBiz emails, your email address may be marked as non-deliverable. This can happen if PhotoBiz email servers are unable to successfully deliver messages to your inbox. If you believe your email address is not receiving PhotoBiz notifications, contact PhotoBiz Support by phone or live chat so our team can help review and restore your notifications.

STEP ONE

Log in to your PhotoBiz account and click MY ACCOUNT in the left-side menu. This opens your account management area, where you can review and update your account details.

STEP TWO

At the top of the My Account area, hover over ACCOUNT DETAILS and click LOGIN INFO from the dropdown menu. This opens the section where your login email address is managed.

FINAL STEP

Enter the new email address you want to use for your PhotoBiz account login. After entering the updated email address, click UPDATE INFORMATION to save your changes.

Your new email address will now be saved as the login email and main admin email for your PhotoBiz account. Use this email address the next time you log in to PhotoBiz.

Additional Options or Helpful Notes

Updating your login email changes the email address used to access your PhotoBiz account. It also updates the main admin email used for account-related communication from PhotoBiz.

If you are transferring ownership of a PhotoBiz account to another person, updating the login email is only one part of the process. You should also update the billing information, payment method, password, and any feature-specific notification email settings.

Troubleshooting or FAQs

What should I do if I cannot log in after changing my email address?

Make sure you are using the new email address you saved in your PhotoBiz account. If you are unsure which email address is currently connected to the account, contact PhotoBiz Support for help.

What should I do if I am not receiving PhotoBiz emails?

Check your spam, junk, promotions, or filtered folders first. If PhotoBiz emails are not arriving, your email address may be marked as non-deliverable. Contact PhotoBiz Support by phone or live chat so our team can review your account notifications.

Does this update every notification email in my account?

Not always. Updating your login email updates the main account email, but some tools may have separate notification settings. Review individual settings for forms, client galleries, ecommerce, scheduler, or other features if those notifications need to go to the new email address.

Does this update my billing information too?

No. Updating your login email does not automatically update your billing details or payment method. If your billing contact information also needs to change, update your Billing Info section separately.

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