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How to Set Up a Retouched Print Size and Send a Digital File to Your Customer

June 02, 2025 | By: PhotoBiz Knowledge Base

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How to Offer a Retouched Print Size and Deliver a Digital File to Your Customer

Using PhotoBiz ECommerce & Client Galleries

If you offer prints that include retouching and want to send a digital copy of the final image to your client, PhotoBiz makes it easy. Follow the steps below to set it up in your ECommerce store and deliver the file through your Client Galleries.

STEP ONE

Log Into ECommerce

Log into your PhotoBiz account and click ECOMMERCE from the left-hand menu.
This opens your control panel where you can manage your products, pricing, and orders.

STEP TWO

Access Print Sizes

Click on SELL ONLINE, then choose PRINTS from the drop-down menu.

STEP THREE

Create a New Print Size

Click the NEW PRINT SIZE button.
You’ll use this to create a custom print size for your retouched print + digital delivery.

STEP FOUR

Set Up the Retouched Print Size

Fill out the details for your custom print:

  • Print Size Name – Example: “8x10 Retouched + Digital Copy”
  • Price – Include your time for retouching and the value of the digital file
  • Status – Set it to Active so it’s available for purchase
  • Additional Shipping – Optional, for oversized or specialty prints

Click ADD PRINT SIZE to save your product.

STEP FIVE

Deliver the Retouched Digital File

After a client places an order:

Retouch the image in your editing software

Upload the final version to a new gallery in the same Client Galleries event

Send the client a link to download their retouched digital images.

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