From an individual contact entry, you can access all the form submissions that person has submitted. To view those submissions, first access the contact entry via the Contacts option and then click on submissions.
From there, you'll see a list of the forms this contact has completed. To view the submission, click on the name of the form.
After you click on an individual form submission, you'll see all the submission details. From here, you can delete the submission, print the submission, and either start a conversation or view conversation.
If you need to delete a submission, you can do so from an individual contact entry. First, access the individual contact from the Contacts icon.
From there, click on the submissions tab and check the box next to the submission you'd like to delete.
Then, click on the delete button. A confirmation message will appear, click on yes, delete it to confirm.
Alternatively, you can click on the form title of the submission you'd like to delete, and click at the delete button toward the top left of the page.
Note: After a submission has been deleted, it cannot be recovered.
0 Comments